Strategic Property Management Services has taken several precautionary measures to ensure the health and safety of our staff, tenants and clients throughout the COVID-19 Coronavirus Pandemic. Like all community conscious businesses, our Principal and Management have been closely monitoring the rapidly evolving crisis and advice and directions from State and Federal Health authorities.
The health and wellbeing of our staff, and tenants, is our top priority. Management has made the decision, after careful planning and consideration, that our office staff will be working remotely from Monday 23rd March 2020. As another precautionary measure, a single team member will be at the office during our normal business hours. This will continue until further notice.
As a firm with digital innovation and with client care at the forefront, we have undertaken testing that ensures we are fully prepared for our team to work remotely and are able to provide our clients and their properties with the same levels of service that they have come to expect from us throughout the COVID-19 Pandemic.
Our staff have full access to our property management system, digital records and online safe custody of files and it will be business as usual when working remotely. We have made changes to the letting and general inspections procedures to ensure staff and tenant safety.
You can continue to contact us via email and phone and if required, our team will use our technology infrastructure when required to conduct virtual meetings.
We appreciate your understanding as we navigate this crisis and ensure we do all we can to maintain the health of our staff, tenants, your property and the community.
n Honans (Chubb) Landlord Insurance - Covid-19 Policy Update
Following the pandemic outbreak of Covid-19, there have been numerous questions and great uncertainty about policy changes to Honans Landlord Insurance policy (which is underwritten by Chubb). Does it still cover loss of rent, and if so what circumstances are excluded etc? To read the Honans (Chubb) Landlords Insurance response to COVID-19 Pandemic click here
n Changes to NSW Residential Tenancy Laws - took effect on 23 MARCH 2020
Residential Tenancy laws govern the tenant’s renting experience, while contemporaneously ensuring that Landlords can effectively manage their properties. The changes effected, seek to circumvent disputes arising over repairs and maintenance, increase protection and certainty for tenants and to clarify the rights and obligations of tenant and landlord parties. For more information, click here